descrizione del lavoro

How we are:Caracol was created to push the boundaries of 3D printing and traditional manufacturing. Today, HERON AM is a leading Large Format Additive Manufacturing (LFAM) solution worldwide to produce advanced parts for industries like aerospace, marine, design, and more.We work with companies worldwide, aiming to disrupt industrial production thanks to our talented team. We support clients throughout the production process, offering design, engineering, prototyping, and more for Additive Manufacturing.Our goal is to constantly innovate production systems, seeking cost-effective, efficient, and eco-friendly manufacturing solutions.BUILD BEYOND POSSIBLE, WITH ADDITIVE MANUFACTURINGWho we are looking for:As an Application Engineering Training Specialist, you will play a crucial role in designing, delivering, and optimizing training programs for our clients. You will ensure that training sessions are effective, engaging, and tailored to meet the specific needs of our customers. Your ability to develop comprehensive training materials, facilitate hands-on sessions, and support clients in mastering our technology will be key to your success. If you are passionate about education, have a strong technical background, and are committed to empowering clients through knowledge, this position offers an exciting opportunity to make a significant impact.Few examples of responsibilities:Conduct Training: Lead training sessions at our headquarters or client sites.Develop Training Content: Create and update training materials to ensure they are current and effective.Customer Support: Assist clients in becoming autonomous with our technology, providing ongoing support and troubleshooting.Communication: Clearly explain technical concepts and mediate between clients and internal teams.Continuous Improvement: Gather client feedback to improve training programs and stay updated with industry trends.Ideal Background:Degree in Engineering (Mechanical, Aerospace, or Management)1-2 years of relevant experience in customer management within companies producing technical hardware products (e.g., milling machines, machinery, plants)Knowledge of 2D/3D CAD softwareProficiency with MS Office, especially PowerPointNice to Have: Background or knowledge in Additive ManufacturingStrong communication and mediation skillsWillingness to travel worldwideItalian Language proficiency is mandatory.English Language Level intermediate (B2 at least).What we offer:Competitive salaryOpportunity for career advancementFriendly, international and innovative work environmentContinuous learning and development opportunitiesCaracol is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Join us in shaping the future of Additive Manufacturing! Apply today and be part of our success story.