descrizione del lavoro

pAt strongOdity /strong, we are experts in customer relations. We support the brands that trust us to take care of their greatest wealth: their customers. /ppWe are a multicultural team of 1,500 employees based in 10 offices located around the world: New York, London, Brussels, Paris, Milan, Antananarivo, Cape Town, Hong Kong, Shanghai, Tokyo. /ppToday we work in synergy with more than 350 brands as close as possible to their customers in the luxury, lifestyle, fashion, automotive, insurance, banking and media sectors. /ppbr/ppbr/ppstrongWe’re looking for /strong a highly skilled BRAND AMBASSADOR Luxury Spanish English, to join our team. The ideal candidate has a strong attitude for customer care, fluent in languages, empathetic by nature, fashion and international luxury brands enthusiast with excellent communication and interpersonal skills. /ppbr/ppstrongOffice: Milan ON-SITE /strong /ppbr/ppstrongLanguages knowledge: /strong /ppbr/ppstrongSpanish mandatory (B2 -C1) /strong /ppstrongEnglish mandatory (C1 - C2) /strong /ppbr/ppstrongTasks: /strong /pp• Customer relations with Italian and international customers through phone/chat/e-mail /pp• E-commerce and after-sales support: assisting customers in their online purchases /ppbr/ppstrongContract: /strongFull time 8 hours a day (40 hours a week) on shifts 5 days a week. /ppbr/ppstrongQualifications: /strong /pp• Degree and/or experience in e-commerce Customer Care Fashion and Luxury. /pp• Good knowledge of the main IT tools and specifically of Microsoft Office applications. /ppbr/ppstrongBenefit: /strong /pp• Targeted and continuous training on Luxury Brands /pp• Constant practice of languages and professional growth in the luxury world /ppstrong• /strongCollaborative and supportive environment /pp• Welcoming and innovative spaces /ppbr/ppSend your CV and Join our Team! /ppbr/ppA language test will be carried out in the initial phase of the interview. /ppbr/ppOdity is committed to equal opportunity in employment. We are driven by true passion for our work and supporting each other. /p