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pstrongConnect with Eutelsat /strong /ppBe part of a new era in communications, transforming connectivity with Eutelsat – the world’s first GEO-LEO integrated global satellite operator. /ppAs a leader in satellite communications, we provide global connectivity solutions - connecting businesses, communities, and governments around the world. We can connect you at on land, at sea and in the air. We also deliver broadcast television channels and packages, transmitting vital news reports around the world. /ppbr/ppWith Eutelsat You’ll Get To: /pulliPioneer the future of Space Technology /liliBring connectivity to remote frontiers /liliCollaborate with customer-centric experts /liliEmbrace cultural diversity in our global team /li /ulpbr/ppIn a dynamic industry where passion drives our teams to make a difference to become the most trusted partner for global satellite connectivity, you will elevate your skills in a stretching, rewarding, and meaningful environment. At Eutelsat, we’re united by inclusion and diversity, striving for gender balance and social responsibility, on Earth and in Space. /ppbr/ppstrongWhy Eutelsat? /strong /pullistrongCommitment to Diversity Inclusion: /strongWith colleagues from over 75 countries, we embrace our global DNA and are committed to creating an inclusive workplace. We are proud that one-third of our executive team and 60% of our board are represented by women. /lilistrongWays of Working That Drive Us /strong: As "One Team," we work collaboratively towards shared goals, with customer-centricity, respect, and inclusivity as our guiding principles. /lilistrongSustainability at Our Core: /strongAt Eutelsat, sustainability is more than just a word; it’s woven into our strategy. We’re dedicated to balancing social, environmental, and economic growth — both on Earth and in space. /lilistrongWork-Life Balance: /strongWe offer flexible schedules and hybrid/remote work options to help you balance your personal and professional life. At Eutelsat, we are committed to supporting your well-being and ensuring you have the flexibility you need to succeed both at work and at home. /li /ulpReady to grow with us? Apply today and help us build a more inclusive, sustainable future in the world of satellite technology /ppbr/ppstrongJob Overview: /strong /ppThe Broadband Operations Knowledge Specialist is responsible for driving process and data automation to improve operational efficiency, developing scripts and automated testing solutions, and supporting the monitoring of broadband services across LEO and GEO systems. The role manages and evolves technical documentation, integrates troubleshooting and escalation flows with ITSM and monitoring tools, and acts as a Level 3 reference for ISO-related documentation compliance. It also analyzes operational KPIs to identify recurring issues, proposes improvements, contributes to tooling and reporting enhancements, and ensures that operational reports and related work instructions (e.g., Tableau) remain accurate, effective, and up to date. /ppbr/ppstrongWhat You'll Do: /strong /ppbr/pulliDesign and implement automated workflows to optimize operational processes. /liliPerform post-analysis of operational data to identify trends and improve efficiency. /liliDevelop and maintain end-to-end automated testing frameworks for system validation. /liliCreate and utilize scripts for advanced data analysis and reporting. /liliProvide support to the management and monitoring of broadband services on LEO and GEO satellite platforms. /liliSupport operational teams in maintaining service continuity and addressing issues through automation. /liliCollaborate with cross-functional teams to integrate automation solutions into existing systems /li /ulpbr/ppstrongWhat You'll Need: /strong /pulliBachelor’s or Master’s Degree in STEM subjects, preferably related to Telecommunications, experience in technical writing or operations management is considered a plus. /liliStrong analytical skills with the ability to perform post-analysis and identify optimization opportunities. /liliGood understanding of Incident, Event, Problem and Change Management processes, with a view on the ITIL practices /liliFamiliarity and experience with ITSM, business intelligence, cooperation/documentation tools, (e.g. Atlassian Confluence, Jira, Tableau, ServiceNow), and with standard business software (e.g. MS Office suite) /liliKnowledge in automation of operational processes and end-to-end testing frameworks is an asset. /liliProficiency in scripting languages (e.g., Python, Bash) for data analysis and automation tasks. Strong interpersonal communication skills /liliExperience in team coordination is an asset /liliBasic knowledge of UNIX Systems is a plus /liliBasic knowledge of DBMS is a plus /liliKnowledge of satellite operations (LEO and GEO) and monitoring tools is highly desirable /liliExcellent English and Italian languages written and oral skills. French is a plus /li /ulpbr/ppstrongWhere You'll Be: /strongTurin, Italy /p