Candidate support manager (fluent English) Milan (Italy) or fully remote - Bending Spoons
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As our recruiting process becomes more and more specialized and attracts an ever-growing number of applicants, it’s important we remain focused on providing each one of them with a top-notch experience. That’s why we’re looking for someone as meticulous and passionate about people as we are to support applicants along their candidate journey. A few examples of your responsibilitiesProvide all-around assistance to candidates by answering their questions and giving feedback with clarity and precision. This is normally done in writing, and typically in English.Offer valuable support in the early stages of the recruiting process—such as screening CVs and sourcing.Share feedback and frequent issues reported by candidates, and identify opportunities to keep improving their experience.Represent Bending Spoons in addressing all HR-related inquiries from applicants, collecting insights into their needs and grounds for satisfaction.Prepare FAQs and relevant documentation to enhance candidates’ understanding of the process.Manage the scheduling of interviews with hiring managers and other stakeholders.What we look for Passion. You genuinely connect with this role, eager to build a fulfilling career in it. You're excited about tasks that matter, and find joy in dedicating your time to them. Communication skills. You can pose questions with clarity and explain your reasoning concisely. Diligence. You fulfill all your responsibilities to the best of your ability, regardless of how much you like the task at hand. People you worked or studied with would say you’re exceptionally conscientious. Humility. You’re down to earth, eager to listen to feedback and constructive criticism, and ready to support your team with whatever it needs to succeed. Accuracy and precision. Your attention to detail is spot-on, and you’re painstakingly accurate. The quality of your output, whether in academia or at work, is consistently pristine. Organization and structure. You’re meticulously organized and superbly structured, so you can handle multiple tasks and responsibilities with poise and precision. A collaborative nature. You can understand others and work well with them, balancing patience and assertiveness. Common sense. Your judgment and intuition are sound and well grounded in reality. Proficiency in English. You read, write, and speak proficiently in English.What we offer International reach. We’re a global company, and your work will have worldwide exposure. Flexibility and trust. From day one, you’ll be one of the team and fully trusted. No micromanagement or clipping your wings—just the freedom and responsibility to do great work. People who lift up one another. We hire for talent and leave the ego at the door. You'll find a group of truly talented Spooners who are eager to teach their secrets and to learn. Reciprocal support and respect is everything—you’re unlikely to ever encounter a more harmonious crew. Flexible schedule. Our regular hours are 9-6 GMT+1, with remote work allowed within GMT-2 to GMT+3 time zones. Lots. Of. Fun. Our incredible People Operations team organizes awesome events, such as team games, drinks, yoga classes, parties, and regular company-wide retreats. Recent destinations include Bali, Mauritius, and Tanzania. Talented, knowledgeable colleagues. Learn from (and teach) some of the brightest and most skilled people you’ll ever meet. Your talent is going to blossom here. Continuous education. Spooners get unlimited backing for learning investments, including Italian or English lessons and things like courses, conferences, and books. There’s no permission or approval process—you’re fully trusted to use the company’s resources efficiently. Remote working. Spend as much or as little time in our Milan office as you choose. Many Spooners like to change up their environment and get out of the city whenever the mood strikes. You’ve always got the freedom to decide where today’s office is. Competitive salary and stock options. Our compensation packages are designed to attract and retain the best talent in the industry. Compensation can grow rapidly as the individual accumulates experience and translates it into greater and greater impact. You also have the option to receive some of your pay in company ownership (equity) at a discounted rate. Also, Italy grants individuals willing to relocate a 50% tax exemption on Italian-sourced income.Before you applyThanks for taking the time to read this far. We’d be delighted if you decide to apply, but ask that you first consider the following:Bending Spoons is an extremely demanding environment. We’re highly ambitious and we ask a lot of ourselves and our teammates, so you’re likely to work harder here than at most companies, and to regularly push yourself beyond your comfort zone. While this tends to drive tremendous learning and lead to fantastic achievements, it can also be stressful.We’re uncompromising on our standard of excellence. The vast majority of Spooners stay for years and have amazing careers here. However, it can also happen that an individual doesn’t contribute at the rate we look for. In such cases, we support the Spooner in their efforts to make the necessary improvements, but will counsel them to leave if they don’t manage to do so.We're proud of the company we've built, and many of us can't imagine working anywhere else. Still, we understand that a career at Bending Spoons isn't for everybody. We hope what you’ve read here helps you determine whether it might be the place for you. If you believe it is, then we encourage you to apply—and perhaps discover what you’re truly capable of!The selection process If you successfully pass through our screening process, we’ll invite you to take on a few tests that assess how you approach and solve unfamiliar problems. If you’re successful there, we’ll invite you to take part in some interviews. We welcome applications in English and Italian.Bending Spoons is an equal opportunity and affirmative action employer. We consider for employment all applicants and we provide reasonable accommodations for candidates with disabilities, which can be requested at accommodations-ext@bendingspoons.com .Studies suggest that women tend not to apply for a job if their CV isn’t a perfect fit. Here, we look for talent and potential—not just experience and expertise. So if you like the role and think you could be awesome at it, go ahead and apply. #J-18808-Ljbffr

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