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Join DACHSER FERCAM Italy – Where expertise, innovation, and international vision meet.DACHSER FERCAM Italy is a joint venture established in 2023 from the strategic union of two leading companies in the logistics sector: DACHSER and FERCAM. This solid collaboration, built on over 20 years of partnership, now gives rise to an ambitious project to strengthen and innovate groupage and logistics services in Italy and Europe.For our Distribution Department at our Branch in Caorso (PC), we are currently looking for aCustomer Service Specialist – DistributionKEY RESPONSIBILITIESResolve customer issues and complaints efficiently while ensuring customer satisfaction.Collaborate with other departments to address customer needs and improve processes.Coordinate tasks with the logistics team to track shipments and resolve any delivery issues that may arise.BASIC REQUIREMENTSHigh school diploma or equivalent.At least 1 year experience in customer service or similar role.Proficiency in Microsoft Office.Proficiency in both spoken and written English.SOFT SKILLSReliability.Teamworking.Negotiating.Customer Orientation.Problem Solving.WHAT WE OFFERProfessional career in a fast-growing international company.Continuous training thanks to the extensive catalogue of courses for technical and soft skills.Free access to numerous agreements to purchase products, services, and trips at very competitive prices.Free expert support for your income tax declarations.Up to 50% reimbursement of any expenses related to your personal sports activities (e.g. gym).Access to Sanilog, a complimentary health insurance fund for employees in the logistics and delivery sectors.WHAT DOES IT MEAN TO WORK WITH US?It means contributing to an excellent logistics model, founded on shared values such as trust, operational precision, and sustainable development. Join a dynamic and international environment where experience and know-how come together to create new opportunities for professional and personal growth.This announcement is open to all genders in compliance with laws 903/77 and 125/91 and to individuals of all ages and nationalities, in accordance with legislative decrees 215/03 and 216/03. #J-18808-Ljbffr