descrizione del lavoro

About Aethos SaraganoAethos Saragano is a medieval stone village nestled between olive groves and vineyards in the Umbrian countryside. With 15 renovated suites throughout the town, a pool, a Spa, and our very own restaurant, "Ceci," we preserve the medieval character of the village while adding contemporary design elements. We invite guests to enjoy the authentic Italian way of life. If you are passionate about hospitality and want to create a new destination for purposeful travelers, this job is for you.Essential Job Functions and ResponsibilitiesGuest Welcomer: As our Front Office Agent, you will greet guests with a warm smile, ensuring their first impression is positive and memorable.Check‐In Champion: Handle check‐ins, check‐outs, room assignments, and reservations to deliver a smooth arrival and departure experience.Information Guru: Serve as the go‐to resource for guests seeking information about hotel amenities, local attractions, and dining options.Problem‐Solving Pro: Resolve guest inquiries and requests quickly and professionally, ensuring any issues are settled to the guest's satisfaction.Core CompetenciesA passion for hospitality that shines through in everything you do.Excellent interpersonal skills, engaging guests and making them feel valued.Strong organizational skills, allowing you to multitask and prioritize effectively in a fast‐paced environment.Excellent verbal and written communication skills to convey information clearly and effectively.Unwavering dedication to providing exceptional service and going above and beyond to meet every guest's needs.Professionalism at all times.Fluency in Italian and English.What We OfferProfessional development and training opportunities, with possibilities for growth within the Aethos brand.Special rates on stays and services at our hotels.#J-18808-Ljbffr