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HR PAYROLL & OPERATIONS MANAGER ITALY (m/f/d)
HIGHLIGHTS
Fresenius Medical Care, a worldwide multinational group leader in the production and selling of medical devices (dialysis) and in the delivery of services for the treatment of renal insufficiency, is looking for a HR Payroll and Operations Manager for Italy , reporting to the Regional Cluster Manager.
The position offers an Italian permanent contract. The professional will be based in northern Italy (Palazzo Pignano - CR), with home office days and may require up to 40% yearly travel.
TASKS & RESPONSIBILITIES
Work with the Business, HR COEs, and HR Shared Service Center Leadership to define, shape, drive, and deliver the Italy strategy for all business lines (CDI, CE, MSC, and NX Stage) and legal entities.
Lead the HR Operations and Payroll functions in setting a clear vision and expectations to execute the strategy.
Manage payroll processes, both ordinary and extraordinary payments according to the different applicable legislations, ensuring the quality of the processes.
Own and drive all HR Operational processes, including payroll, making improvements and providing the basis for a successful HR offering and service to our internal stakeholders.
Lead the renewal of all employee lifecycle operational processes from an employee experience perspective.
Provide support to Line Managers and Employees to resolve employee lifecycle administrative issues/queries, escalating to the relevant member of the Employee Relations team or manager as appropriate.
Manage Third Party provider relationships (i.e., banks, payroll vendor, T&A vendor) and liaise with payroll software providers, ensuring that all software upgrades are tested and installed correctly.
Maintain close collaboration and coordination with other Departments (Risk Prevention, Compensation, Finance, Labor Relations, etc.) to ensure good service and appropriate decision-making.
Create a culture of continuous improvement and operational excellence, ensuring that core HR processes are delivered efficiently, consistently, and compliantly with internal SOPs and local law.
Manage and supervise the staff under your responsibility: organize working methods/conditions, give work instructions, manage time and absences, manage conflicts, provide guidance, and propose sanctions.
Lead the team under your responsibility: participate in recruitment, annual development interviews, professional interviews, lead working groups, and propose career and salary development.
Coach/Train staff for development and growth opportunities.
REQUIREMENTS
Master's Degree in Humanistic, Legal, Economics, Political Sciences, or Human Resources related studies.
Approximately 5 years of experience in Payroll and HR Operations roles in a fast-paced, multi-site/location environment with a large direct workforce, ideally in healthcare.
Working knowledge of Italian HR Administration & Payroll legislations and taxes.
2-3 years of experience as a team leader.
Experience working in a complex matrix environment (cross-functionally and cross-culturally).
Solid proficiency in English (C1). Italian native or equivalent.
SOFT SKILLS
Demonstrable ability to drive a culture of collaboration, partnering, accountability, and continuous improvement.
Ability to work to deadlines in a calm and organized manner, delivering under pressure.
Excellent communicator, both oral and written.
Strong attention to detail and accuracy.
Excellent time management skills with the ability to multi-task and reprioritize tasks when necessary.
High level of personal discretion and confidentiality.
Able to build strong relationships both internally and externally.
Strong process and improvement mindset, constantly seeking to improve and develop processes.
High levels of personal commitment.
Professionals aligned with the required profile will be contacted. We thank in advance the other candidates, who will not be provided with direct feedback. We will keep their profiles for future opportunities.
Fresenius Medical Care promotes equal opportunities and a diverse environment – ALL talented applications are welcome!

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