We are a team of dedicated and passionate people providing fulfillment services to our customers. At Mailship, we design and deliver comprehensive solutions to support our clients' businesses. What will be your rutine? Support and troubleshooting: When your colleagues run into a problem they cannot solve, you will be their saviour! For more complex problems, our developers will be on hand to help. Comunication: You will work with customer support in English and warehouse staff in our Italian warehouse. Admin Support: You will be responsible for managing and administering various systems and accounts, assigning access and setting permissions. Process improvement. Learn and grow: You have a desire to develop our system and want to learn. What skills and experience should you have? Some basic IT support or warehouse systems experience is a good start - and if you don't, you'll learn quickly! You're not afraid to solve problems under pressure and enjoy finding out what went wrong (and how to fix it). A good command of English - you'll need it to work with internal systems and communicate with colleagues. You can explain things in simple terms. Why Mailship? We are a company with great potential and friendly colleagues—you definitely won’t be bored here Training and further professional development Flexible working hours On site work maximum 1 day home office per week 5 weeks of vacation Work in our application systems—we have our own development and we’re doing great! If you're not looking for a corporate setting but a cool company with a startup vibe, Mailship is the right place for you! We look forward to your application
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