descrizione del lavoro

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About the location:

An urban retreat steeped in historic beauty. Stroll the city’s biggest private garden – a tranquil haven of statues, fountains and centuries-old trees – or retire to your suite where frescoes line the walls amid original architectural features. Our historic Hotel, with its Michelin-starred Italian restaurant and a locally inspired Spa where you can spend afternoons in pure indulgence, is just steps away from the cultural heart of Florence.

About the role

At Four Seasons Firenze we are looking for a passionate Laundry Attendant to be responsible for the meticulous upkeep of all linens used throughout the hotel as well as the detailed dry cleaning of our guests clothing and employee uniforms. This position is also responsible for the pressing and the dry cleaning of our guests’ clothes and other items per their particular requests, as well as for the pick-up and delivery of all dry cleaning requests.

What you will do

• Sort guest items for appropriate action and then process the clothing on the correct equipment, using the appropriate temperature and chemicals. Once processed, fold or hang the clothing as desired. Deliver clothing to guest at time desired.
• Process employee uniforms on the correct equipment using the appropriate temperature and chemicals. Once processed, hangs and transports clean uniforms to the appropriate storage.
• Sort used linens into appropriate categories for washing, sorting out stained or torn linen. Load and unload driers.
• Shake wet sheets, table linens and napkins prior to ironing in order to spread them out. Feed washed linens into ironer. Retrieve folded linens and stacks or hang clean linens as appropriate.
• Sort clean towels, rugs and robes. Place folded product on appropriate rack.
• Operate and maintain washer, dryer, dry cleaning machine, steam tunnel, presser and iron. Report any problems or deficiencies to the management team.
• Attend daily briefing from supervisor or management.
• Support in measuring new employees for uniforms and in tailoring services if needed.
• Assist with responsibilities and duties in the absence or heavy volume in the areas of Housekeeping and Spa.
• Support with any other tasks within the division and/or any tasks assigned to by the management team.

What you bring

• Education: High school education or relevant experience.
• Experience: Minimum experience in a related position is preferable. Experience in tailor services is a plus.
• Skills and Abilities: Must possess flexibility, team work attitude and a can-do approach to any request. Reading, writing and oral proficiency in the Italian language. English is a plus. This position requires pushing, lifting and carrying boxes and carts.

What YOU can expect:

Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of: the opportunity to build a life-long career with global potential and a real sense of pride in