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Spektrum have a wide range of exciting opportunities in several global locations.We are always looking to add great new talent to our team and look forward to hearing from you.Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.Who We Are SupportingThe NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.The NCIA provides a wide range of services, including:Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.The programAssistance and Advisory Service (AAS)The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categories: NATO International Civilians (NIC's), Military (Mil), and Interim Workforce Consultants (IWC's). The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.Role BackgroundNATO Communication and Information Agency (NCIA) provides end-user services to customers throughout NATO. These end-user services are supported by Innovation, Deployable Engineering (IDE) - Operations Exercises (OPEX) provided by the NATO Infrastructure Services Centre (NISC) Business Area of NCIA. All services provided by NCIA, regardless of whether they are end-user services or supporting services, are under the responsibility of Service Delivery Managers (SDM).The NATO Infrastructure Service Centre (NISC) Business Area Lead (BAL) is accountable for planning and executing the full lifecycle management activities (design, transition and operations) for the identified area of responsibility. NISC provides generic, domain independent, technical functionality that enables and facilitates the operation and use of Information Technology resources. NISC services are provided throughout the lifecycle to both internal and external customers in both static and deployable settings.Role Duties And ResponsibilitiesEnsure high-quality, continuous support for DCIS serviceProvide continuous monitoring and pro-active administration of the DCIS serviceDevelop and deploy iterative updates to the DCIS services, aligning with evolving business requirements.Support activities:Supporting the delivery of 3rd level technical support for IT and Data Management Services in DCIS and assuring availability of assigned services.Supporting the performs fault diagnosis using the IT and Data Management Services Management SystemSupporting to Supervise and carry out routine maintenance of IT and Data Management Services infrastructure, management appliances and other NATO IT and Data Management Services equipmentSupporting the completion of any changes to the system documentationSupporting the completion of backups and restores of IT and Data Management Services devicesSupporting the performs remote fault diagnosis on IT and Data Management Services as requiredSupporting the collaboration with the stakeholders, both internal and externals, as necessary, to coordinate efforts and ensure smooth execution of software support and development activitiesSupporting the execution of the processes of Incident Management, Change Management and Release Management, as required, following the NCIA procedures and execute incident intervention/resolution within expected KPIs.Essential Skills And ExperienceAt least 5 years’ experience in various areas of:Latest Cisco Routing Switching TechnologiesDesign, implementation and troubleshooting of routing protocols (OSPF, BGP, ISIS, MPLS, EIGRP)Implementation and troubleshooting of switching protocols (STP, MSTP, RapidPVST, EtherChannel, LACP, Virtual Stack, StackWise, Cisco Nexus NX-OS)Advanced routing technologies (Policy Based Routing, VRF, redistribution, GRE, BGP/MPLS traffic engineering, BGP Confederations, BGP Route Reflectors, L2TP, IP SLA, DMVPN)IPv6 implementation and troubleshooting (OSPFv3, MP-BGP)Design, implementation, troubleshooting of the network security technologies (IPSec, AAA, Role Based Access Control, Public Key Infrastructure, security hardening concepts)Knowledge of network monitoring conceptsKnowledge and understanding of the latest software defined networking technologiesKnowledge and understanding of the virtual network infrastructure conceptsActive Cisco CCNP certification (CCNP Enterprise or CCNP Service Provider)Configuration management practices and toolsKnowledge of ITIL IT service management modelExperience and applied knowledge of Service TransitionProven ability to communicate effectively orally and in writing with good briefing skillsStrong and open communication skillsEntrepreneur and strong networking skillsAutonomous, problem-solver and drives towards resultsProfessional QualificationsExcellent communication skills to effectively interact with users, team members and stakeholdersMust demonstrate the ability and self-motivation to work on his/her own but must also work well within groups as part of a teamMust demonstrate an ability and keen sense for problem-solvingMotivated, good communication skills, team playerAble to work independently with minimal supervisionKnowledge of NATO responsibilities and organization.Language ProficiencyBusiness EnglishWorking LocationGrazzanise, ItalyWorking PolicyOn-SiteTravelSome travel to other NATO sites may be requiredSecurity ClearanceValid National or NATO Top Secret personal security clearanceWe never know what new opportunities might be just over the horizon. If this opportunity isn't for you please feel free to send us your resume anyway and be the first to know if something suitable for your skills and experience comes up.Seniority levelMid-Senior levelEmployment typeFull-timeJob functionInformation TechnologyIndustriesBusiness Consulting and Services #J-18808-Ljbffr