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Job DescriptionScope of PositionEnsure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Export Department.Major Duties and ResponsibilitiesEnsure smooth and timely freight process flowEnsure accurate and timely data entry into our operational systemTrack and Trace Ocean Export Files and reportingMeet compliance at all times to regulations internal and external in accordance with government regulationsUnderstand department process flow, and looking for best practices to improve operational efficiency and productivityEnsure all customers standard operating procedures in place Overseas communications, timely responses to emails and requests (internal and external)Escalation of problems to Management when necessaryQualifications6 months to 1 year related experience and/or training; or equivalent combination of education and experienceor seniority related experience Understanding of ocean documentation process a plusEffective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive resultsPro-active, strong organizational skillsGood computer skills (Excel, Word)Hazardous Materials certification (preferred)Fluent in English and Italian languageCandidate should have a work permit to work in EU countries Reporting StructureOcean Export Supervisor and Manager