descrizione del lavoro

Social network you want to login/join with:

Project Quality & Offer Quality Specialist, Pieve d'Alpago

Client:

Location:

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

a669eb4b3921

Job Views:

2

Posted:

06.05.2025

Expiry Date:

20.06.2025

Job Description:

What will you do? Ensure the E2E quality of a defined product portfolio and the efficient application of related CS&Q directives. Continuously monitor and improve offer quality performance. Analyze field failure information and customer feedback, collaborating with internal stakeholders such as R&D, Global Customer Support, Expertise Centers, and GSC to identify areas for improvement in design, manufacturing, and delivery of the product portfolio. Initiate, assign, and manage PRBs (problem investigations) to understand root causes of field quality problems and drive their resolution through the 8D problem solving process, prioritizing offer safety issues. Ensure prioritization of corrective and preventive actions in backlogs. For offer lifecycle projects, establish the project quality plan with appropriate quality targets and lead its execution to ensure built-in offer quality. Guarantee that the Voice of Customer is well collected and analyzed to provide robust and ranked customer requirements, ensuring they are considered throughout development. Manage risk identification, assessment, and mitigation plans within projects, providing visibility on potential risks. Assist project managers and release train engineers in decision-making processes, supporting and coaching teams on methods and quality tools.