descrizione del lavoro

Company: IRCA Group is a leading international B2B provider of semi-finished ingredients for the bakery, pastry, and gelato markets. Our products cater to independent producers as well as large food manufacturers. We produce chocolate, decorations, creams, inclusions, pastry mixes, gelato ingredients, and other bakery/pastry essentials. Headquartered in Italy, IRCA Group boasts a strong track record of growth over the past decade, with 22 manufacturing facilities all over the world, 2000+ employees and €1 billion of revenues.

What we offer: IRCA fosters a dynamic environment, embracing diversity and valuing diverse perspectives and international experiences, offering a stimulating context. We promote professional growth by providing tailor-made development programs and career advancement opportunities locally and internationally. With locations worldwide, we offer the chance to work on international projects, collaborate across cultures, and gain a global perspective. Joining our team means becoming part of a global community of passionate professionals dedicated to making a difference. If you are looking for stimulating challenges and the chance to contribute your ideas for process improvement in an ever-growing company, IRCA is the right place.

Purpose of Position: We are seeking a highly motivated R&D/Quality Manager for Anastasi, a company of Irca Group that operates in Bronte (Sicily) belonging to the Dry Fruits business, which is growing rapidly.

The ideal candidate will coordinate the R&D, Quality Control and Quality Assurance departments to ensure the respect of quality standards for products and processes, handling certifications and customer relations worldwide and innovation.

He/She will be accountable for managing the Teams, accelerating people growth and understanding customer requirements to be satisfied in order to support the business.

He/She will act in functional coordination with central R&D and Quality Functions.

Description of Main Activities/Responsibilities:

• Monitor business processes to verify protocol application and compliance with predefined procedures
• Perform Gap analysis versus Group Quality and Food Safety standards and close gaps where applicable
• Plan and conduct quality control activities and internal inspections
• Lead external quality audits from external certification bodies or external customer audits, follow up the execution of needed corrective actions afterwards
• Assure keeping current certifications while continuously improving the standards
• Analyze all customer complaints and ensure a fast and professional response is given to customers while also implementing the needed corrective actions
• Coordinate and supervise the analysis of raw materials and products
• Analyze and process customer satisfaction and customer quality data
• Evaluate external suppliers in coordination with central supplier quality and ensure that they comply with technical quality requirements
• Prepare reports and calculate KPIs related to the function towards continuous improvement
• Train staff on: quality, hygiene, food safety, food security, sensory, R&D processes, etc.
• Develop new products based on customer needs, get products set-up in the systems
• Oversee tests and trials and assess how effective processes and products are
• Collaboration with other departments (Operations, Procurement, Sales,…)

Requirements:

• Education: preferably Master Degree in Food Science/Engineering or other disciplines or equivalent experience
• Professional Skills: Knowledge of food technology and food safety standards, in particular BRC, IFS or similar quality standards; Knowledge of current food industry legislation; Ability to use the main analysis tools in the food analysis laboratory; Knowledge of production processes in an industrial context; People Management
• Experience: 7+ years in Quality roles and at least 2/3 years in the specific role
• Language Skills: Proficient in Italian and English
• Computer Skills: MS office, PLM and ERP system (a plus)
• Behavioral Requirements: Organizational Skills, Leadership Abilities, Proactiveness, Effective Communication, Ability to meet Commitments and Deadlines, Attention to details, Problem Solving

We welcome applications from candidates of all genders, backgrounds, identities, nationality, ethnic origin, sexual orientation, marital status, disability, parental responsibilities, age, religion, or belief. We believe in equal opportunities for all and ensure that our hiring process complies with the highest standards of non-discrimination and inclusivity. IRCA Group is dedicated to fostering a diverse and inclusive work environment where everyone can be their authentic selves, reach their full potential, and feel a true sense of belonging. Join us in creating a workplace where diversity is valued, and everyone can thrive.