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Borgo Pignano is delighted to share an opportunity for a talented and passionate RECEPTIONIST to join our team for the 2025 season.Borgo Pignano is a 750 acre private estate hidden away in the hills and valleys of Tuscany whose ethos is a commitment to slow food, slow living and sustainable organic farming. On a peaceful hilltop in the heart of Tuscany you will find elegantly curated accommodations, Michelin star dining, and a variety of healthy experiences. Main Responsabilities: Ensure smooth and efficient check-in and check-out operationsCompute all guest billing, accurately post charges to guest rooms and houseEfficently assist guests with queries, restaurants ans experiences reservations Take good note of guests’ feedbacks, ensure that guests’s complaints are always addressed to the department headPrompt follow up and resolution of customer queriesComplete and maintain any report requested by management Always be supportive to colleagues and Hotel Management Requirements:At least 1/2 years in the same positionThink 5 stars and work in a professional and friendly mannerWill proactively be involved in teamwork and cooperate with every co-workerWill anticipate the needs of our guests by taking extreme care of details and customer service.Customer service orientationWarm personalityPassion for service, courtesy and discretionEmotional Intelligence: he/she demonstrates sensitivity to the needs and emotions of guests and collegues and shows the ability to control and express ones emotionsWell groomed and good communication skillsExcellent knowledge of English and, preferably, of a second foreign languageKnowledge of Opera cloud PMS Respect for nature and for values that the earth representOwner carBenefits: Shared accomodations and mealsPlease send your CV and your consent on the processing of personal data, in accordance to GDPR and art. 13 of the Legislative Decree of June 30, 2003, no. 196 of the Personal Data Protection Code