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The Bridge S.p.A. - STORE FIRENZE
SALES ASSISTANT_ 40h
Reports to: Store Manager
Main duties:
To provide consistent and exceptional standard of customer service in the store.
The Role:
- To maximize sales for the store;
- To develop enduring relationships with clients;
- To provide product, promotion, and pricing information by clarifying customer request;
- To approach customers and offer them advice and support on product to persuade them to buy;
- To manage promotional allowance, rebate, and pricing discrepancies by researching promotion details and regular and special prices;
- To understand and be able to advise customers on smart professional dress and appearance;
- To resolve order and inventory problems by investigating data and history;
- To handle returns of merchandise;
- To maintain a clean and orderly environment in the store at the highest standard;
- To support the team on the general operations of the “The Bridge” store;
- To arrange merchandise on shelves according to popularity and other criteria;
- To operate cash registers and close daily revenues;
- To maintain customer database by inputting customer profile and updates;
- To go the “extra mile” to meet targets.
The Candidate:
- at least, 3 years of working experience in the role
- Fluency in English (written & spoken) is strongly desired;
- Retail or service industry experience;
- Great customer service and people skills;
- Ability to communicate and inspire customers & store colleagues;