descrizione del lavoro

Canali has been a paradigm of tailor-made Italian luxury and men’s elegance for more than 85 years. Since 1934, it has been promoting the values of Made in Italy excellence through its artisanal know-how, creating sartorial masterpieces of exceptional wearability and comfort in a perfect balance of elements that blends culture and history with style and tasteReporting directly to the store manager, you will join the Serravalle team as a Senior Client Advisor/Supervisor.RESPONSIBILITIESSales Achieve established sales targetsDirectly assisting clients following the Canali customer experience standardsClienteling and Customer ServiceGuarantee high-level customer serviceGuarantee impeccable management of the customer database and data qualityCoordinate customer loyalty and contact activitiesOperations Supervise inventory control and managementEnsure proper maintenance of all equipment and materialsEnsure the store is always impeccable and reflects the brand imageEnsure compliance with proceduresEXPERIENCE2+ years in a similar positionPrevious experience in Serravalle OutletCustomer-centric mindset, teamwork and digital skillsAttention to detail and organization abilitiesGood knowledge of English (every other additional foreign language is a plus)Knowledge of sales, operations, and inventory